4 Ways Your Moving Company is Like Your Favorite NFL Team
Did you know that your moving company and your favorite NFL franchise might *not* be all that different?
If you’re a moving company owner, manager, or employee pay careful attention to how the best NFL franchises provide a great product through amazing people, preparation, and top of the line systems. You’ll be surprised that the lessons translate to your moving company and can make all the difference!
- Ownership: Every NFL team has an ownership group who provide the capital and financing to get the organization started. Without bigtime spenders (and some serious guts) we may not be enjoying our Sunday afternoons on our couches. Likewise, without someone to finance trucks, warehouse space, incorporate and pay for insurance there would be millions of people hauling their own belongings every single year! Just like your favorite franchise owners all the company risk falls onto the moving company owner who signed his or her name to that dotted line – probably more than once!
- Management: The managers or coaches are the individuals calling the plays and are responsible for the teams wins and losses. Managers decide who is playing QB and who is sitting on the bench. They ultimately have to stand by that decision and it can even cost them their job! At a moving company someone has to manage the day-to-day operations and put employees in a position to do well. Managing sales, operations, logistics, and even creating a culture fall onto the managers. Managers determine whether the team is going to the Superbowl or to crash and burn Cleveland Browns’ style.
- Players: Some franchises have great owners, great managers, but have lousy players. The ‘players’ are your moving crews who will ultimately be customer-facing and responsible for the success of physically moving and transporting items. NFL players are responsible for getting viewers to the turn on the television and watch. In the NFL the best players are hard to find and ownership will do anything in their power to keep them when they have them. Great moving companies always have a few things in common, one of them being great moving crews that are enthusiastic, thoughtful, and can make a stressful situation easier for your customer – do your best to keep them!
- Systems: Having all the pieces to the puzzle: a great owner, a great manager, and great players is important, but to consistently win you’ll need systems in place that allow them to work together. For moving companies, being able to quickly identify profitable jobs, costs associated with certain jobs, optimal routes, warehousing strategy and more allow all the key people to be on the same page. With Movegistics, the best moving company software, everyone from the owner to the manager to the movers is on the same page to provide the customer with a seamless experience. From their first call they are carefully walked through the well thought out process. On-site, the movers know exactly what they’re doing and are completely prepared because everyone has done their job along the way. Having a consistent and organized system is the difference between winning a game and winning the Superbowl.
Are you a Superbowl team? If not, there’s hope.
