FAQs

Successful Movegistics customers include moving companies of various sizes that provide services such as local and long-distance moves, storage, freight brokering, commercial moves, designer services, international relocations, piano moving, senior-assisted moving, antique moving, and more.

Absolutely! Movegistics 5.0 is specifically designed for moving companies of all sizes, including smaller, growing businesses like yours. Sales process automation and move management tools should be accessible to all moving companies, not just the largest ones. Smaller, emerging businesses also need affordable access to these essential tools to build strong relationships and expand their service offerings smoothly.

Movegistics 5.0 is created with inclusivity in mind, offering advanced workflow and automation tools that are available to businesses of any size. This enables smaller moving companies to:

• Build Strong Relationships: Strengthen connections with customers and realtors by actively nurturing and maintaining these partnerships.
• Expand Services: Transition seamlessly from local moves to offering new services.
• Promote Organic Growth: Utilize powerful workflow and automation tools to enhance efficiency and drive business expansion.

By providing these capabilities, Movegistics 5.0 empowers smaller moving companies to compete with larger competitors on equal footing and at an affordable price.

Movegistics is accessible on both web and mobile devices, offering enhanced accessibility and strong security features. Our web-based moving CRM and mobile apps allow field representatives to access the system through their authorized devices, while office staff can securely log in from any location using a web browser to view real-time information. With Movegistics, you can monitor sales data, track performance, and manage operations from anywhere, ensuring effective communication and transparency for the entire team.

Movegistics 4.5 is the legacy CRM platform, while Movegistics 5.0 is the latest version, completely rebuilt using the newest technologies. Already approved by some of the largest moving companies in North America, Movegistics 5.0 prioritizes several key aspects to provide a more efficient and enjoyable user experience compared to its predecessor.

• Ease of Use: Movegistics 5.0 is designed to be significantly more user-friendly.
• Speed: The new version offers faster load times without requiring any browser refreshes.
• Simplicity: The interface has been streamlined for improved usability.
• End-User Experience: There’s an enhanced focus on providing an intuitive end-user experience.
• New Crew App: The redesigned Crew App is now more user-friendly and phone-friendly.
• Updated Survey App: The onsite survey app has been upgraded to function offline.
• Advanced Workflow Automation: Movegistics 5.0 includes advanced workflow automation features that enhance productivity and collaboration. It offers custom reports, enhanced dashboards, custom form fields, user permissions, team pipelines, and more. These features help you book more high-value moves, improve profit margins, accelerate cash flow, track customer journeys, and facilitate data-driven decision-making.
• Enhanced Productivity and Collaboration Tools: Movegistics 5.0 excels in productivity and collaboration with built-in two-way email and text messaging capabilities, custom tags, improved follow-up assistance, and other enhancements.
• More Integrations: Movegistics 5.0 supports all the integrations available in 4.5, plus new integrations such as LiveSwitch, Zillow, and a Gmail Add-On to empower your sales team. Additionally, it now integrates with Stripe and Remedy Payments, providing moving companies with more payment processing options.

You can go live with the CRM in just one week. Here’s a breakdown of the timeline:

• CRM: Go live in just one week.
• Digital Inventory App: Go live in just one day.
• Warehouse App: Allow another week.
• End-User Experience: There’s an enhanced focus on providing an intuitive end-user experience.

To help you learn the system effectively and at your own pace, we provide:

• Pre-recorded Training Videos: Learn at your convenience.
• In-App Tutorials: Step-by-step guidance within the CRM.
• Personalized Training: We offer remote and onsite training tailored to your needs.
• White Glove Setup: We provide a white-glove setup and can import your historical data into Movegistics at no additional cost.
• Success Workshops: Join live, hands-on sessions where we walk through real workflows and best practices to help you get the most out of Movegistics.

Our comprehensive user onboarding process ensures a smooth transition to Movegistics 5.0 for you and your team.

Movegistics is extremely affordable, starting at just $199/month with no long-term contracts required. Since each business has unique needs, we tailor our pricing individually based on the number of users to keep it affordable.

Value for Money: Movegistics offers exceptional value for money by providing advanced features and tools that help you streamline your operations, enhance customer and partner relationships, and organically grow your business—all at a competitive price.

To get a personalized quote and see how Movegistics can benefit your business, contact us today for a live, personalized demo and to discuss your tailored pricing options.

Movegistics offers support for multiple locations, each with its custom branding and rate settings. This allows employees to seamlessly access and share information, regardless of their location—whether they’re down the hall or across the country. You can also independently manage access levels for each employee or office, ensuring that sensitive information remains secure. With its premium features and multi-location support, Movegistics is an excellent solution for all moving companies, whether they operate from a single location or multiple locations.

Movegistics fully integrates with QuickBooks Online, streamlining your data management by eliminating the need for manual data entry. With this integration, you can connect to your company’s financial data in seconds. It’s not just a convenient feature; it’s a valuable partnership that greatly benefits your business. By instantly syncing customer invoices and payment data seamlessly, two notoriously lengthy and manual processes are automated, saving you a tremendous amount of time.

Movegistics currently integrates with Remedy Payments and Stripe. The Remedy Payments gateway connects to all major credit card processors, including First Data Merchant Services. With our Stripe integration, you can get approved in minutes by completing an online application directly within Movegistics.

Movegistics offers a comprehensive array of integrations designed to enhance your sales and business operations. Here are some of the key integrations available:

• Google Calendar: Seamlessly sync your schedules.
• Google Maps: Use powered-by-Google addresses to accurately calculate distances and travel durations.
• LiveSwitch: Complete inventories faster and with more accuracy using seamless integrated live video.
• Zillow: Access real estate data to help with effective and accurate estimation.
• MailChimp: Movegistics 5.0 automatically keeps your MailChimp audience up-to-date without the need for manual exports and imports.
• Gmail/Google Workspace: Utilize the Movegistics Gmail Add-On to create and sync new leads directly from your email inbox.
• All Lead Providers: Integrate with various third-party lead providers.
• QuickBooks Online: Streamline your accounting processes.
• Remedy Payments: Simplify payment processing, get paid faster, leverage consumer loans, and benefit from a Chargeback Concierge service.
• Stripe: An additional option for affordable payment processing with instant approvals.
• TechmateInternational:Movegistics utilizes Techmate’s powerful rating engine to rate moves that require 400N type tariffs, Atlas Van Lines tariffs, and North American Van Lines tariffs directly within Movegistics.

These integrations simplify sales and operations, boost efficiency, and enhance the overall customer experience.

Movegistics is hosted on Amazon Web Services (AWS), one of the most reliable and scalable platforms available. AWS provides the same infrastructure that powers Amazon.com. Spend less. Smile more. , ensuring high reliability and performance for Movegistics customers.

Additionally, Netensity is an Amazon Technology Partner, which gives us access to premier support and server resources through Amazon. To ensure secure and continuous access to your information, we safely store all customer data on AWS cloud servers. Our servers automatically back up your data, providing you with peace of mind that your information is secure with us.

Yes, Movegistics has pre-loaded tariffs and BOLs for all states that regulate moves, ensuring compliance and ease of use.

Yes, you can upload your interstate tariffs based on weight and distance into Movegistics at no additional charge. Through our integration with Techmate, we also support pricing using legacy 400N-type tariffs and Van Line tariffs.

Certainly! Movegistics 5.0 allows you to design your own short contact forms with personalized first-response messages and integrate them effortlessly into your website.

Our developers are currently working on exciting new features set to be released in 2025. Here are some highlights:

• Conversations and Generative AI Tools: Enhance communication and automate tasks using advanced AI capabilities.
• RingCentral Integration: Connect your phone system to Movegistics for seamless call tracking, logging, and communication.
• Self-Service Customer Portal: Empower customers to manage their moves online.
• Online Booking: Simplify the booking process with an easy-to-use online system.
• Route Planning: Optimize routes for greater efficiency and cost savings.
• Claims Management: Streamline the process of handling claims.
• Outlook Integration: Seamlessly integrate with Outlook for improved email and calendar management.

And more! These features are designed to further enhance the functionality and user experience of Movegistics 5.0