Re-imagining CRM for movers

Re-imagining CRM for movers

Customer relationship management (CRM) is all about improving a business’s relationship with its customers. Movers have a unique interaction with their clients. Moving is as much about customer service as it is getting contents moved from one place to another.
Building a comprehensive picture of your customer base allows you to respond quickly to their needs. A CRM system designed especially for moving professionals lets your business become more flexible, efficient and responsive.
Movegistics is unique among CRM for movers because it gives you the tools to work the way you want to.  Our mobile apps enable you to create on-site estimates while you work with your customers. When the move is finished, you can create BOLs instantly – saving thousands of dollars and hours of time each move. Customers appreciate the efficiency, too.
Built-in email campaigns, automated sales follow-ups and live chat give you the tools you need to be responsive to your customers whenever they need you. Movegistics does more than help you communicate with your customers. It also helps you manage communications with your team. Two-way texting and wireless dispatch put you in direct contact with your moving teams at all times.
Movegistics supports your back-office processes by managing payments and recurrent invoicing for storage; integration with QuickBooks and Google calendar; claims management; lead management; scheduling; crew management; fleet management and more.
Movegistics can provide CRM for movers, regardless of what their moving specialty is. We can provide comprehensive CRM support for local movers, interstate movers and even international moving firms.  Our software can even help you manage shared truckload and LTL shipments efficiently.
Movegistics can even increase the value of your moving company website by integrating useful tools like the visual estimator and the customer service portal. These tools enable your customers to communicate with you about their moving needs; provide inventory information; sign documents; and place deposits all from your website.
In addition, our CRM for movers can help you collect, organize, manage and distribute leads to your sales team. Movegistics makes it easy for your sales teams to follow up on leads, communicate with prospective clients and help them understand the value of doing business with your moving company.
The flexibility of Movegistics means that you can operate your business in whatever way makes most sense for you. The software enables your business to create highly accurate, on-site estimates for your clients. This responsive approach allows you to collect information from the customer, and provide an instant estimate based on what you see on-site.  When on-premises estimating isn’t possible, the system provides multiple ways for the customer to take control of the site inventory process. Customers can enter data into the system using an easy-to-follow phone survey tool. They can also enter their move information into the CRM securely by following an email link that the Movegistics software provides.
You won’t find a better, more flexible and efficient CRM for movers on the market today. Our paperless approach to moving will save time and money for both you and your clients!
If your moving business is ready to go paperless, or you would like a demonstration of how Movegistics can make your moving company operations more efficient, please give us a call at (855) 222-8488 or visit us on the Web at https://www.movegistics.com. We’ll be happy to show you why Movegistics is a top-rated CRM for movers!

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