Privacy-Policy

Effective on November 6, 2026

At Movegistics, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our website, software, and services.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, company details, and job title.
Business Information: Company size, industry, and use case preferences.
Usage Data: IP addresses, browser type, operating system, referring URLs, and activity on our website.
Device Information: Information about the device and network you use to access our services.

How We Use Your Information

We use your information to:

Provide, maintain, and improve our services
Communicate with you about product updates, support, and promotions
Analyze usage trends and user behavior to enhance the user experience
Comply with legal obligations and protect our rights

Survey Photos, Videos and AI Processing

When a moving company uses Movegistics AI Surveys, photos, videos, audio and notes submitted by the company or its customer are processed to generate draft inventories. This processing is performed by HomeSurvey.ai, operated by HelixIQ, Inc., and is described in the HomeSurvey.ai Privacy Policy (homesurvey.ai/privacy-policy). The moving company is responsible for obtaining consent from people who appear in the media.

Messages to Moving Companies’ Customers

Moving companies use Movegistics to send texts and emails to their own customers, such as estimates, survey links, reminders and move updates. For those messages the moving company is the sender and is responsible for having the recipient’s consent. We send them on the company’s behalf as its service provider. Reply STOP to any text to stop texts from that company, or use the unsubscribe link in any marketing email. Message frequency varies. Message and data rates may apply.

Information Sharing

We do not sell your personal information. We may share data with:

Third-party service providers that help us operate, such as hosting, email, or analytics services
Legal authorities, when required to comply with legal processes
Affiliated companies, if necessary to provide services or as part of a business transition
Systems a moving company connects, at that company’s direction, such as its CRM or move-management software, through our APIs, webhooks or exports

Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember user preferences
Monitor website traffic and user behavior
Personalize your experience

You can disable cookies via your browser settings, but some features may not function properly.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, and operational requirements.

Your Rights and Choices

Depending on your location, you may have rights to:

Access, correct, or delete your personal information
Object to or restrict certain data processing
Request a copy of your data

To exercise these rights, contact us at privacy@movegistics.com.

Data Security

We implement industry-standard security measures including encryption, access controls, and regular monitoring to safeguard your information.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of material changes via our website or email. Continued use of the site constitutes acceptance of the updated policy.

SMS Messaging

If you provide your mobile phone number to us as a Movegistics customer or prospect, you consent to receive text messages from Movegistics related to our services. Mobile numbers and SMS consent are used solely for sending service-related or opt-in messages. We do not sell, rent, or share mobile phone numbers or SMS consent with third parties or affiliates for marketing purposes. Mobile numbers and message data may only be shared with service providers assisting us in delivering text messages. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out or HELP for assistance. Texts that a moving company sends to its own customers through Movegistics are covered in “Messages to Moving Companies’ Customers” above.

Google Calendar and Gmail

Google Calendar Integration. Movegistics will have access to your Google Calendar in order to enhance our calendar tool, and allow you to sync your Google Calendar with the Movegistics calendar. Movegistics will have the ability to create or change your calendars, and update individual calendar events.

Gmail Add-on. When the Movegistics Add-on for Gmail is running within an opened email, (1) it will have access to view your email messages and email message metadata, and (2) it can create a network connection to read and write data from an external service, which, in this case, is the Movegistics Platform.

Movegistics’s use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Movegistics
Email: privacy@movegistics.com
Website: www.movegistics.com

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“We took our time with due diligence, and we couldn’t be happier with our choice in moving software.”

– Kasey Fox, ASAP Movers

Movegistics AI has saved us countless hours on follow-ups, estimating, dispatching, and accounting. Seamless integrations with Google, QuickBooks, and payment systems have simplified our workflows. Add-ons like QR inventories and the custom vault locator have boosted our storage revenue. It’s customizable, powerful, and absolutely worth the investment.

Blake Van Vleet

LVV Moving

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Isabel Schmitt

LOG SA MIL MOVES

As a long-time industry professional, I’ve seen a lot, and Movegistics stands out. It streamlined our designer services, from logistics to QR inventories, and improved operational accuracy. Their support is consistently reliable. We’ve reduced errors, improved efficiency, and delivered better service. Highly recommended.

Derek Showerman, CMO

William C. Huff Companies

We’ve partnered with Movegistics for a while, but the Success Workshop Series was a breakthrough. It helped us understand the platform more deeply and connect the dots across our workflow. Movegistics AI is a powerful platform, and we’re excited for what’s next

John Bedford

MoveMasters Inc. (Powered by TMM)

The workshop gave us a clear, hands-on view of Movegistics AI in action. Bonus resources helped us personalize and use the system more efficiently. No more juggling screens. Automation and integrated tools like Zillow access make a real difference. This version is exactly what we needed

Whitney Smith

MoveMasters Moving & Storage (Powered by TMM)

I’ve been with Movegistics for 8 years, and I’m staying! The platform is intuitive, adaptable, and powerful. Best of all, the owner stays personally involved. Movegistics AI is excellent and keeps getting better

Kris Carter

Special Deliveries of Florida

Movegistics AI offers great value. The leadership team is always thinking ahead and adding custom features. It’s rare to find an all-in-one tool that covers CRM, dispatch, invoicing, and job costing. This one delivers

Laurie Koehler

Steinway Moving & Storage

Our business is more complex than most, but Movegistics handles it all. The software is feature-rich and constantly improving, and the team welcomes feedback. Onboarding and support have been top-tier. If it works for us, it’ll work for anyone.

Sean Eberz

Mammoth Moving

Movegistics has boosted our efficiency and continues to impress with constant innovations. As a former military owner, I value precision, and they deliver. The team goes above and beyond with service and support. We’re now ready to expand with confidence

Colt Curtis

Attention to Detail Moving

After seven years with Movegistics, I can confidently say it’s transformed our business. We went from Word docs to professional, streamlined estimating. Every feature helps us run better, and the support from David, Jay, and Sandy is phenomenal. Easily the best CRM we’ve used.

Andrew Lambert

Good Guys Moving & Delivery

Movegistics customer service is outstanding. The platform evolves with industry changes, and their team is always ready to help. It’s been a great experience from the start.

Kevin Coleman

Truck and Muscle Moving

We’ve used Movegistics for over 9 years. It allows us to quote, book, and dispatch remotely, with live updates for the entire team. A simple and efficient solution.

Andrew Foulsham

Walsh Movers

Choosing Movegistics was one of our best business decisions. Unlike others, their support didn’t stop after the sale. It’s been consistent for 8 years. Our sales conversion has significantly improved since going live. Thank you!

Sudan Anderson

Big Boys Moving & Storage

Movegistics is by far the best CRM we’ve ever used. It’s incredibly easy to learn, packed with useful features, and always evolving. It streamlines every part of our workflow. The support team is great. I truly love everything about it, and I highly recommend it.

Yessica Soriano

D&J Movers

Movegistics is a fantastic company to work with! The CRM is incredibly flexible, user-friendly, and makes it easy to implement new features on the fly. Having an all-in-one system for quotes, automated emails and texts, bill of ladings, and activity tracking has streamlined our sales and operations, setting us up for sustainable growth. Highly recommend!

Greg Sheppard

USA Home Listings

Movegistics is a highly friendly and adaptable CRM tailored specifically for the moving industry. It’s incredibly effective and user-friendly. With over 12 years of use, the customer service has consistently been excellent. The cost/benefit ratio is outstanding, offering great value for its robust features. Highly recommend!

Daniel Moshutz

Déménagement Len Clan Panneton

After searching and sampling many moving software systems, we chose Movegistics. SOOO happy we did! Movegistics AI is so flexible and robust. We have always figured out how to tune the system's parameters to fit my needs. This thing is super flexible, and I am super happy with my investment with Movegistics.

Kris C

Peace of Mind Moving

What we love most about Movegistics is how it brings everything together (customers, documents, scheduling, vendors, and more), all in one system. It’s truly a one-stop tool that has made our business much more efficient by centralizing everything in one place. The support team is always responsive and highly effective. Highly recommend!

Wendy Way