NEW PRODUCT
Virtual AI Surveys — Your Customer Records. AI Does the Rest.
Send a text. Your customer or sales rep walks the home with their phone camera. Our AI identifies every item, calculates cubic footage and cartons, and delivers a complete inventory — no app download, no scheduling, no on-site visit.
From a studio apartment to a 6-bedroom estate, the AI handles it. Results in minutes, not meetings.
Three Steps. Zero Friction. Complete Inventory.
No apps to install, no video calls to schedule, no reps to dispatch. The entire survey happens on the customer’s time, from their phone.
- Text a Secure Link – Enter the customer’s number and send a branded survey link instantly. 100% browser-based — they tap and start recording.
- Customer Walks the Home – They move room to room with their phone camera. No coaching required — the AI guides them through the process.
- AI Builds the Inventory – Within minutes, you receive a finalized room-by-room inventory with item counts, cubic footage, carton estimates, and special handling flags.
What used to take a 45-minute video call or an on-site visit now happens in under 20 minutes — on the customer’s schedule, not yours.
Forensic-Level Detection That Catches What Estimators Miss
Our AI doesn’t just count furniture — it identifies individual items, classifies special handling needs, and catches the details that human estimators routinely overlook.
- Room-by-Room Item Detection – The AI processes each room independently, identifying beds, sofas, tables, appliances, electronics, and more with specific labels — not generic “miscellaneous” entries.
- Carton & Packing Estimates – Automatically calculates how many small, medium, large, and wardrobe cartons you’ll need based on visible contents — closets, shelves, countertops, and pantries included.
- Special Handling Flags – Pianos, pool tables, glass-top furniture, oversized art, and fragile items are automatically flagged so nothing gets missed on the estimate.
- Photo-Verified Proof – Every detected item is backed by the original video footage. You can rewind, verify, and manually adjust before sending the final quote.
The speed of a text message. The detail of an on-site estimate. That’s the edge.
A Digital Cube Sheet That’s Ready Before the Customer Hangs Up
No waiting, no transcribing, no manual data entry. The AI delivers a complete, formatted inventory the moment processing finishes — ready to review, edit, and push to your CRM.
- Complete Room-by-Room Breakdown – Every room itemized separately with individual piece counts, cubic footage, weight estimates, and packing material requirements.
- Editable Before Finalizing – Review the AI’s output, add or remove items, adjust quantities, and append notes before generating the estimate. You stay in control.
- Instant CRM Sync – Push the finalized inventory directly into Movegistics CRM with one click. The data populates your estimate, work order, and operations pipeline automatically.
- Downloadable PDF Reports – Generate a branded, professional inventory PDF to share with the customer or attach to the estimate for full transparency.
From walkthrough video to customer-ready estimate — no re-keying, no spreadsheets, no delays.
Move-Day Audit — Your Second Line of Revenue Protection
Estimates are educated guesses. On move day, reality shows up. The Move-Day Audit uses the same AI to scan the actual truck load and compare it against the original quote — giving you documented proof when the scope changes.
- Quote vs. Actual Comparison – The customer added a sectional? The estimator missed the garage? The AI compares side-by-side and highlights every variance with exact cubic footage differences.
- Timestamped Documentation – Generate a PDF comparison report with before-and-after data, making it easy to justify change orders without the awkward conversation.
- Revenue You’re Already Earning – Most moving companies absorb 15–20% in unbilled overages. One flagged variance per month can cover your entire subscription cost.
You did the work. The AI makes sure you get paid for it.
100% Browser-Based. Zero Download Friction.
The biggest killer of virtual survey completion rates? Asking customers to download an app. We eliminated that entirely. Your customer taps a link, their camera opens, and they start recording. That’s it.
- Works on Any Smartphone – iPhone, Android, any age — if it has a browser and a camera, it works. No compatibility issues, no OS requirements.
- No Account Creation – No sign-ups, no passwords, no email verification. The customer taps one link and they’re recording within seconds.
- Branded Experience – The survey link carries your company name and branding. The customer sees your logo, not ours — reinforcing trust at every step.
- Customer or Sales Rep – The same workflow works whether your customer is self-recording or your rep is on-site with their phone. One tool, two use cases.
If your customer can take a selfie, they can complete a virtual survey.
Replace the Guesswork. Keep the Accuracy.
Virtual AI Surveys give you the detail of an on-site estimate without dispatching a rep, scheduling a video call, or waiting on the customer’s calendar. The AI works on their time — and delivers on yours.
Available as part of every Movegistics plan, or standalone through HomeSurvey.ai for companies using other CRMs.
Survey Smarter. Close Faster.
How to Choose the
Right Moving Software
A Practical Guide to Transforming Your Moving Company.
Starting fresh or switching software? This free guide helps you choose the right solution for digital success.
“We took our time with due diligence, and we couldn’t be happier with our choice in moving software.”
